Back to HomeLast Updated: July 8, 2026

HealthGuard AI — Legal & Policy

This page is maintained by the HealthGuard AI team to explain how the app works, your rights, and important safety notices. It is app-owned editable content, not an independent certification.

Medical Disclaimer

HealthGuard AI is an AI-powered health information platform designed to help users understand symptoms, medicines, prescriptions, and general health topics. The information provided by the app is for educational and informational purposes only.

HealthGuard AI does not provide medical diagnosis, treatment, or emergency medical services. AI-generated responses may contain inaccuracies or outdated information.

Always consult a qualified doctor or licensed healthcare professional before making any medical decisions, taking medication, changing a prescription, or delaying professional treatment.

If you believe you are experiencing a medical emergency, immediately contact your local emergency services or visit the nearest hospital.

HealthGuard AI, its developers, partners, and affiliates are not responsible for any injury, loss, or damage resulting from the use of this application.

Terms & Conditions

Acceptance

By using HealthGuard AI, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the application.

Eligibility

You must comply with the laws applicable in your country while using this service.

User Responsibilities

You agree to:

  • Provide accurate information.
  • Use the application lawfully.
  • Not misuse or abuse the platform.
  • Not attempt unauthorized access.
  • Not upload malicious software or harmful content.

AI Responses

HealthGuard AI uses artificial intelligence to generate responses.

AI responses:

  • Are automatically generated.
  • May not always be accurate.
  • Should always be verified by qualified medical professionals.

Users are solely responsible for any decisions made based on AI-generated information.

Medicine Information

Medicine prices, availability, alternatives, and details may change over time. Always verify medicines with licensed pharmacies and healthcare professionals before purchase or use.

Intellectual Property

All logos, branding, designs, software, content, and source code belong to HealthGuard AI unless otherwise stated. Unauthorized copying or redistribution is prohibited.

Limitation of Liability

HealthGuard AI is provided "as is" without warranties of any kind. We shall not be liable for:

  • Medical decisions
  • Financial losses
  • Data loss
  • Service interruptions
  • Indirect or consequential damages

Account Termination

We reserve the right to suspend or terminate accounts involved in fraud, abuse, or violations of these Terms.

Privacy Policy

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Profile information
  • Prescription images
  • Medical reports
  • Symptom information
  • Device information
  • Browser information
  • IP address
  • Usage analytics
  • Crash reports

How We Use Information

  • Provide AI-powered health assistance
  • Analyze prescriptions
  • Improve AI accuracy
  • Personalize user experience
  • Detect fraud and abuse
  • Improve security
  • Respond to support requests

Data Storage

User information is stored using secure servers and encrypted communication whenever possible.

Data Sharing

We do not sell personal information. Information may be shared only when:

  • Required by law.
  • You provide consent.
  • Necessary for trusted service providers.
  • Required to protect user safety.

Data Retention

Information is retained only as long as necessary for providing services, legal obligations, or security purposes.

Your Rights

  • View your data
  • Correct your data
  • Download your data
  • Delete your account
  • Delete your uploaded files
  • Withdraw consent where applicable

Prescription Upload Policy

Users are responsible for ensuring uploaded prescriptions belong to them or that they have permission to upload them.

HealthGuard AI analyzes uploaded prescriptions using AI but does not guarantee perfect recognition or interpretation.

Always verify AI results with licensed healthcare professionals.

Medicine Price Disclaimer

Medicine prices are estimates based on available information. Prices may vary depending on:

  • Pharmacy
  • City
  • Manufacturer
  • Stock availability
  • Government regulations

Always confirm the latest price before purchasing.

Symptom Checker Disclaimer

The symptom checker provides possible health information based on user input. It cannot diagnose diseases.

Only licensed healthcare professionals can diagnose medical conditions.

Emergency Notice

HealthGuard AI is NOT an emergency medical service.

If you experience:

  • Chest pain
  • Difficulty breathing
  • Severe bleeding
  • Stroke symptoms
  • Loss of consciousness
  • Seizures
  • Serious injuries

Immediately contact your local emergency services or visit the nearest hospital. Do not rely on AI during medical emergencies.

Cookie Policy

HealthGuard AI may use cookies and similar technologies to:

  • Keep you signed in
  • Improve performance
  • Remember preferences
  • Measure app usage
  • Enhance security

You can disable cookies in your browser, although some features may not function properly.

Security Policy

We implement reasonable administrative, technical, and organizational measures to protect user information. However, no online service can guarantee absolute security.

Users are encouraged to:

  • Use strong passwords.
  • Enable two-factor authentication if available.
  • Keep login credentials confidential.

Children's Privacy

HealthGuard AI is not intended for children under 13 years of age.

If we discover personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove it.

Contact & Support

For support, privacy requests, or legal inquiries:

Email: support@healthguard.ai

Website: https://healthguard.ai

© 2026 HealthGuard AI. All rights reserved.